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Frequently Asked Questions


Is Frixos Hotel & Studios open year round?
Frixos Hotel & Studios is open from May until October.

Is Frixos Hotel & Studios situated in a quiet or a loud environment?
Frixos Hotel & Studios is situated in a charming, quiet neighbourhood, near Malia Old Town and close to Malia's buzzing Beach Road.

What languages does the hotel staff speak?
At Frixos hotel we speak English and Greek.

What time is check in / out?
Check in is from 14:00h and check-out is until 12:00 (noon). A late check-out can be arranged at a small charge on request and upon availability.

Which currencies do you accept?
We accept all currencies and all major credit cards. We gladly accept your foreign currency exchange at official bank rates.

Does Frixos Hotel & Studios provide parking space?
Yes, our property does include a private parking space for your bike or car.

Are pets allowed in the Frixos Hotel & Studios?
No, we're sorry, but pets are not welcome in our accommodations. Personally we have nothing against them, but not all guests at the Frixos Hotel & Studios are charmed by pets.

Is the hotel accessible for guests with a kinetic disability?
Frixos Hotel & Studios are only partly accessible for guests in a wheelchair. Unfortunately, our property does not meet all requirements to be entirely 'wheelchair accessible'. Should you need more detailed information, please send us a message at This e-mail address is being protected from spambots. You need JavaScript enabled to view it

In case of emergency, can I consult an English speaking doctor?
Yes, there are excellent English speaking doctors in Malia. Malia has an excellent private medical centre on a 24/7 base, just a few metres down the road, as well as a qualified dentist and several pharmacies.

How big is Malia and its population?
The municipality of Malia consists of the coastal villages Malia and Stalis plus their mountain counterparts Krassi and Mohos. It has a population of around 6,000 and covers a surface area of about 6,700ha.

Is there a bus stop / taxi stand nearby?
Bus stop and a taxi stand are on Malia's main road, some 75m. from our property. (And we gladly call a taxi for you. Anytime!)

Is tap water safe to drink?
Yes, tap water is safe to drink, but bottled water is generally preferred.

What power supply do you have?
Power supply in Greece / Crete is 220V. Sockets accept two-round pin plugs. Adaptors are readily available at any supermarket, or just ask our friendly staff to help you out. Power cuts happen occasionally, especially in summertime, due to strained generating capacity.

What time zone does Crete have?
Crete, like the rest of Greece, is 2 hours ahead of Greenwich Time (GMT +2) and adjusts to summertime at 4am on the last Sunday in March. It is set back to winter time at 4am on the last Sunday in October.

What are the shop opening hours in Malia?
Shop opening hours vary, but are usually from 9am – 11pm daily in summertime. Banks and post offices are open Mon – Fri from 08.00 – 14.00 hours.

How frequent are the local bus services?
Bus services are operated by the KTEL cooperative and buses are fast, frequent and comfortable. They leave in both directions from Malia's main road about every 20 minutes, to Heraklion in the west and to Agios Nikolaos in the east.

Do you have places of interest in the area?
There are plenty of highlights and places of interest to visit in the area. Have a look at our section Destination Info in the box on the left.

What climate do you have?
Crete has a Mediterranean climate with warm, dry summers and mild, wet winters.

How far is it to Heraklion?
Heraklion, Crete’s capital, is some 35km west of Malia (45min. by bus, 30min. by car). Heraklion International Airport is about 32km west of Malia.

Can I have access to the Internet?
Yes, the Frixos Hotel & Studios provide internet access and have a free Wi-Fi zone.

Can I rent a bike?
Bike rentals are readily available in Malia; you can always ask us or our friendly staff to assist you.

How far is it from Frixos Hotel & Studios to Malia Old Town and to the beach?
The Frixos Hotel & Studios are within easy reach on foot (about 5min.) to Malia Old Town  and to the lovely beach it is some 800m. Malia's shops and inviting taverns are only a short stroll away. (See also Location).